I learnt a valuable lesson yesterday… Make sure your StorSimple Manager type matches the StorSimple appliance you are trying to register! That is if it’s a physical 8000, make sure your SSM is Physical… Too busy talking about how great the technology is and the SSM got created as type Virtual and we were going to be adding a 8000 -Doh!

You’ll get this message:

Authentication to StorSimple Manager service passed but registration failed. Please check if you are registering the device to a StorSimple Manager service for 8000 series physical devices. If this is verified, then wait for a few minutes and retry the operation. If the issue persists, please contact Microsoft Support.

Thought this was worth a note as it baffled me for a while.